Frequently Asked Questions



What types of activities will I be doing, and what technology do I need?


At Speaker Dynamics University, you will be doing three types of activities: Lessons, Scenarios, and Missions. You will need speakers or a headset to hear the audio in the Lessons and Missions; you will need a web camera or a smartphone so that you can record video for the Missions.

For the best experience, please use a PC and Chrome as your browser. Functionality may be limited for Mac users and those using Internet Explorer as their browser.


How do I see the course catalog and add new courses?


On your home screen, click on "Course Catalog". From here you can view all the courses that are available in the course catalog and enroll in additional courses.

How do I see the course catalog and add new courses?


On your home screen, click on "Course Catalog". From here you can view all the courses that are available in the course catalog and enroll in additional courses.

How do I preview the course contents (table of contents and description) before entering the course?


On your home screen, first find the course you want to preview. Hover over the course and click the “i” icon. The Course Info screen will appear. The course description and table of contents are displayed.

How do I preview the course contents (table of contents and description) before entering the course?


On your home screen, first find the course you want to preview. Hover over the course and click the “i” icon. The Course Info screen will appear. The course description and table of contents are displayed.


How do I see the table of contents while I’m in a course?


While in a course, you can access a list of the course modules, as well as your current progress, by hovering over the "Course Table of Contents" tab.

How do I see the table of contents while I’m in a course?


While in a course, you can access a list of the course modules, as well as your current progress, by hovering over the "Course Table of Contents" tab.


How can I save my progress during a course?


Speaker Dynamics University automatically saves your progress. At any point you can leave a course and we will remember where you last left off.


How do I resume where I last left off?


Because Speaker Dynamics University automatically saves your progress, you will be asked if you want to resume where you last left off in an individual activity. (See image)

How can I save my progress during a course?


Speaker Dynamics University automatically saves your progress. At any point you can leave a course and we will remember where you last left off.


How do I resume where I last left off?


Because Speaker Dynamics University automatically saves your progress, you will be asked if you want to resume where you last left off in an individual activity. (See image)


How do I view my progress both in an individual course and overall for all my courses?


Anytime you want to view your progress for a course, simply access the table of contents (either from inside the course or before you enter the course). The table of contents will put a green check mark next to completed modules. If the course has been completed, it will show this in a green banner at the top of the table contents:

How do I view my progress both in an individual course and overall for all my courses?


Anytime you want to view your progress for a course, simply access the table of contents (either from inside the course or before you enter the course). The table of contents will put a green check mark next to completed modules. If the course has been completed, it will show this in a green banner at the top of the table contents:

If you want a more detailed look at your overall progress, click on the Progress tab from your Home screen.

If you want a more detailed look at your overall progress, click on the Progress tab from your Home screen.


How can I view the videos I submitted during Mission activities?


You can view any prior videos or other files you have submitted during your Mission activities through the Progress section on your homepage. While in your Progress page, click the "Assignments" tab. On this page you will be able to see all your previous uploads. Hover over your options to reveal an "eye" icon. Click on that icon and you will be able to review your submissions.

How can I view the videos I submitted during Mission activities?


You can view any prior videos or other files you have submitted during your Mission activities through the Progress section on your homepage. While in your Progress page, click the "Assignments" tab. On this page you will be able to see all your previous uploads. Hover over your options to reveal an "eye" icon. Click on that icon and you will be able to review your submissions.


How can I get help?


Email ClientCare@SpeakerDynamics.com, and we will be glad to assist you.